SmartHub

Make payments and monitor usage

Your account provides an easy, convenient control center for all your account needs. Pay your bill, view your electricity use and billing history, report outages, and more, all from your computer, phone, or tablet.

Download the app using the buttons to the right or sign in to your online account.

Monitor your energy use

Your account and the SmartHub app include robust energy use analytics tools, which allow you to compare energy use over time and against weather data. Tracking your energy use like this lets you see if you’re using more energy than usual and empowers you to make adjustments if necessary.

Some ways you can monitor your energy use:

  • Analyze and understand usage trends to find ways to cut back.
  • Create and track a monthly budget to avoid unexpected high utility bills.
  • Set a point or range in time to compare differences in usage.


Following are some key energy monitoring tools:

Usage Explorer

Usage Explorer gives you a detailed look at your past and current usage, all in one place. View your usage and weather trends by month, or if available by day or hour.

Click or tap the image for a larger view.

Usage Comparison

Usage Comparison lets you compare two bills worth of usage history side by side. View the differences between this month last year, or other combinations to see how your bill varies each month.

Click or tap the image for a larger view.

Average Usage

Average Usage shows you what your typical or average usage is for your selected time period. For example, see your average usage on each day of the week (such as Tuesdays), over the course of a year. Or see your typical usage in each hour of the day over the course of two weeks. Discover when you can save the most on your utility bill.

Planning

With the planning tool, create markers for a point in time to help you keep track of the differences in your usage. For example, set an energy marker to find out the change in your usage after installing a new water heater or upgrading an appliance.

Notifications management

Want a reminder that your bill is due? Interested in knowing that your payment posted? Stay on top of your account by telling us when and how to contact you. You can even keep your bill within budget by setting energy-use thresholds that let you know when you’re using more than you’d like.

PEC Emergency SMS Text Alert Program

Sign up for PEC’s emergency SMS (text) alert service by adding your mobile number to your account. PEC can send a text message to your mobile phone during an emergency, including prolonged power interruptions and peak energy demand situations. And, you’ll be able to report an outage by simply texting “outage” to 25022.

Make sure your mobile phone numbers are listed in SmartHub.

Get started with SmartHub

Access SmartHub, or download the app on your mobile device through the App Store (iPhone or iPad) or Google Play (Android devices).

Link to App StoreLink to Google Play Marketplace

Set up SmartHub

Emergency text alerts

Stay up-to-date in an emergency by listing your mobile number in SmartHub

Save every month with PEC’s billing options

Use SmartHub to sign up for automatic bank draft or enroll in paperless billing to save up to $2.50 monthly.

Billing and payments

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