Let’s Keep in Touch!

Update your contact information to receive important alerts and activate outage texting.

Add your mobile number to your PEC account, and you’ll be able to report outages and receive updates by text. We only send messages when it’s important, like during an emergency or when an outage is planned at your location. You may opt out at any time.

  • Log in or sign up for access to your account at pec.smarthub.coop.
  • From the left navigation, select ‘Settings’ and then ‘Contact Information’ to confirm or change your mobile phone number.
  • Select an effective date and click ‘Save’ when you’ve made changes. That’s it!

To report an outage, simply text OUTAGE to 25022. Want to add multiple mobile numbers to your account? Call us at 888-554-4732. Message and data rates may apply.

Related Stories

This summer, PEC employees collected more than 3,200 school supply donations to benefit students across the cooperative’s service area.
PEC is reminding drivers to move over and slow down — not only for first responders — but also for
Photo of drone operator looking up at drone.

How Drones Are Shaping PEC’s Operations At PEC, keeping power safe and reliable is a daily practice. That’s why PEC’s

Search