Update your contact information to receive important alerts and activate outage texting.
Add your mobile number to your PEC account, and you’ll be able to report outages and receive updates by text. We only send messages when it’s important, like during an emergency or when an outage is planned at your location. You may opt out at any time.
- Log in or sign up for access to your account at pec.smarthub.coop.
- From the left navigation, select ‘Settings’ and then ‘Contact Information’ to confirm or change your mobile phone number.
- Select an effective date and click ‘Save’ when you’ve made changes. That’s it!
To report an outage, simply text “outage” to 25022. Want to add multiple mobile numbers to your account? Call us at 888-554-4732. Message and data rates may apply.