Saving Money and Staying Informed Starts with Your Account
Managing your account online provides you with an easy, convenient way to stay informed about your usage, pay your bill, and report outages, all from your computer, phone, or tablet.
Your account and the SmartHub app include robust tools, which allow you to compare energy use over time and against weather data. Tracking your energy use lets you see if you’re using more energy than usual and empowers you to adjust if necessary.
Through your account, you can find key monitoring tools, including:
- Usage Explorer: A feature that gives you a detailed look at your past and current usage, all in one place.
- Usage Comparison: A tool that lets you compare two bills, side by side. You can view the differences between this month last year or other combinations to see how your bill varies each month.
- Average Usage: A tool that shows your typical or average usage by month, day, or, if interval readings are enabled, in each hour of the day.
- Planning: A tool that lets you create markers for a point in time to help you keep track of changes in your usage.
Update your contact information
While logged in, make sure your contact information is up to date to ensure you’re receiving important updates from PEC. Doing this also allows you to report outages simply by texting “outage” to 25022. Message and data rates may apply. To update your information:
- Log in or sign up.
- The email you use to log into your account will be the email address we have on file.
- From the left menu, select ‘Contact Information’ under ‘Settings’ to confirm, change, or add a phone number.
- Select an ‘Effective Date’ and click ‘Save’ when you’ve made changes.
If you need additional assistance, call us at 888-554-4732, Monday through Friday, 8 a.m. to 5 p.m.
Learn more at myPEC.com/smarthub.
