Saving money and staying informed starts with your account.
Add your contact information
Add your mobile number to your PEC account, and you’ll be able to report outages and receive updates by text. We’ll send messages when it’s important, like during an emergency or when an outage is planned at your location. You may opt out at any time.
- Log in or sign up for access to your account at pec.smarthub.coop.
- From the left navigation, select ‘Settings’ and then ‘Contact Information’ to confirm or change your mobile phone number.
- Select an effective date and click ‘Save’ when you’ve made your changes. That’s it!
- Want to add multiple mobile numbers to your account or need additional help? Call us at 888-554-4732, Monday through Friday, 8 a.m. to 5 p.m.
To report an outage, simply text “outage” to 25022. Message and data rates may apply.
Save with our paperless and auto pay options
When you enroll in automatic bank draft payments, you’ll save $1.50 every month! Want even more savings? Opt for paperless billing to save another $1 per month. That adds up to $30 per year in savings! Set it and forget it! Auto pay is safe, secure, and gives you one less thing to worry about each month. Log in to your account at pec.coop/autopay or call our automated pay line at 844-886-9798 to enroll today.
Have questions? Contact an agent from 8 a.m. to 5 p.m., Monday through Friday, at 888-554-4732.
