To disconnect electric service that is in your name, please call us at 888-554-4732, Monday through Friday, between 8 a.m. and 5 p.m., or visit SmartHub online and submit a “Disconnect Service” request. Scheduled service disconnections are completed Monday through Friday, between 8 a.m. and 5 p.m., except on holidays. We will need one business day to process all requests. An additional fee may also be required for same day disconnects.
Our offices will be closed Friday, July 4, for Independence Day. To report an outage, text “outage” to 25022, report it online, or call 888-883-3379. We wish you a safe holiday.