A substation conversion may only seem to take a few days. But in reality, it requires years of preparation.
PEC’s self-service account management and payment systems will be unavailable Saturday, November 15, from 8:30 a.m. until noon, and Sunday, November 16, from 3 to 5 p.m. To report an outage while those systems are offline, text OUTAGE to 25022, report it online, or call 888-883-3379.